Contact

Write to us. A person reads it.

Pick the address that fits. They all reach the same small team, and we reply within two working days.

Help with the product or your account
A tender did not process, a value looks wrong, a sign-in problem, a question about how something works.
support@tenderlytix.com
Privacy and your data
See, correct or delete your data, withdraw consent, or raise a privacy complaint. Details are in the privacy notice.
privacy@tenderlytix.com Read the privacy notice
A security problem
You think you found a vulnerability. Tell us what you saw and how to reproduce it. Please do not test with other people's data.
security@tenderlytix.com security.txt
Terms and legal notices
A question about the terms of service, a contract, or a legal notice.
legal@tenderlytix.com Read the terms
Anything else
Press, partnerships, or a question that fits none of the above.
hello@tenderlytix.com

Make your email easy to answer

Write from the email address you signed up with, so we can find your workspace.
Give the tender's reference number or title. Please do not attach a tender PDF unless we ask for it.
Say what you expected to see and what you saw instead.
Never send passwords or payment card details.

A wrong value, a missed clause or an idea is best sent through the Feedback form, which goes straight to the person who builds the product.